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Terms of Use

ORDER SUBMISSIONS AND CANCELLATIONS

By using Printing And Design Online, A Three Leaves, LLC Company website and placing an order, you agree to be held to the following terms and conditions regarding your order submission.

Please note that your credit card or paypal account is charged at the time of order. We accept VISA, MasterCard, Discover, American Express and Paypal.

Your credit card statement will list your order as: "Three Leaves, LLC - Printing and Design"

Tax Exemption - State Tax is charged for orders with a billing address in the state of FL. Nonprofits: please create an account and submit your State Tax Exemption Certificate (DR-14) prior to placing an order. Trade sources: please create an account and submit your FL State Tax Exemption Certificate prior to placing your order. Exemption status will be verified and you will be notified when your account is cleared to order as tax-exempt. Please note that no credits can be issued for tax exempt status on orders that have already been placed.

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PLEASE REVIEW YOUR ORDER CAREFULLY. Canceled orders will incur a 10% cancellation fee PROVIDED THAT NO DESIGN, PROOFING OR PRODUCTION HAS BEEN STARTED. Orders that have design, proofing, or production started, cannot be canceled. House credit will be issued.
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PROOFS
Custom Design Services
Once your order is placed, please email support@printinganddesignonline.com
  with the text and logo you would like on your design. Our design team will prepare a proof and email you the proof within 24 hours (business days excluding weekends and national holidays). 
Two .pdf proofs are included with your initial order. Additional proofs will incur a fee of $10 per proof.

Orders using our Free Online Design Studio
Please review your order and proof carefully before submitting your order. Your printed order will appear exactly as it appears in the proof you preview and approve before placing your order unless there are issues with your artwork. Orders with art issues will receive an email with explanation and a proof if changes have been made. Please note that saved artwork in the online design studio is stored for 14 days. Saved designs over 14 days old will not be saved unless an order is placed.

Orders Placed With Print-Ready Artwork
Please review our graphics guidelines before submitting print-ready artwork. You will be notified if there are any problems with your files.

By submitting print-ready artwork, an online design order, or approving my custom designed proof, “I agree” that I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears, that I cannot cancel or make any changes and that I assume all responsibility for typographical errors.

Printing and Design Online, A Three Leaves, LLC Company, is NOT LIABLE for errors in a final product caused by any of the following reasons: Misspelling, Graphics, Bleeds, Grammar, Damaged Fonts, Punctuation, Die Lines, Crop Marks, Transparency, Overprint.

ORDER CHANGE FEE
Please note that orders received (but not yet approved) may be changed for ink color, product size, style etc. A $10 order change fee may be assessed in addition to any additional product cost.

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TURNAROUND TIMES AND SHIPPING

Turnaround times are listed on each product page and vary by product.

Turnaround time is calculated in business days (Monday through Friday, 9 am to 5 pm, Eastern Standard Time) excluding all national holidays.
Production times DO NOT INCLUDE SHIPPING TIMES.

Rush Production if available is noted on select products and available during the checkout process.

Allow up to 5 business days for standard UPS ground shipping (standard rates apply). UPS Rush Shipping options are available for an additional fee via standard UPS rates, during the checkout process.

Please note we cannot ship to PO Boxes.
Shipments to AK, HI, and PR will incur additional shipping charges. Please email for costs.

WE CANNOT GUARANTEE WHEN YOUR SHIPMENT WILL ARRIVE AS WE HAVE NO CONTROL OVER YOUR ORDER ONCE IT LEAVES OUR FACILITY. PLEASE CONTACT THE SHIPPING CARRIER DIRECTLY FOR SHIPMENTS THAT HAVE NOT ARRIVED AS SCHEDULED.

CUSTOMER SUPPLIED INCORRECT ADDRESS
When a package is not delivered due to an error made by the customer in submitting the proper shipping address, Printing And Design Online, A Three Leaves, LLC Company, will reship the package with corrected address and charge an additional shipping fee for the shipment.

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UNDER/OVER RUN POLICY

We reserve the right to provide a 5% over/under run for any product ordered from Printing And Design Online, a Three Leaves, LLC company.


RETURNS / REPRINTS FOR PRINTING ERRORS

Since each order is unique to each customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will reprint the order and ship to the original shipping address at our expense.

Customers must notify Printing And Design Online, A Three Leaves, LLC Company, within 5 business days of order acceptance, in writing, to notify of any defects discovered in the ordered product. Please contact customer service for 
instructions.

ACCEPTANCE OF TERMS OF USE

All services provided by PRINTING AND DESIGN ONLINE, A THREE LEAVES, LLC COMPANY, are subject to Terms and Conditions of use. By viewing or using this website, yourself and the entity you represent (collectively hereinafter referred to as “you”) agree to be bound by all the Terms and Conditions as stated below without modification. If for any reason you do not agree with the Terms and Conditions as stated below, please do not access this site.

CHANGE OF TERMS

PRINTING AND DESIGN ONLINE, A THREE LEAVES, LLC COMPANY, reserves the right to change the Terms and Conditions at any time and these changes or additions become effective immediately as they become available on PrintingAndDesignOnline.com. PRINTING AND DESIGN ONLINE, A THREE LEAVES, LLC COMPANY, does not assume the obligation to notify you of any changes to the Terms and Conditions. You are responsible for reviewing the Terms and Conditions for any changes and continued use of this site constitutes your consent to these changes.

INDEMNITY

You agree to indemnify and hold PRINTING AND DESIGN ONLINE, A THREE LEAVES, LLC COMPANY, its parent and affiliate companies, and their respective directors, officers, and employees, harmless from any and all claims, liability, damages, costs and expenses, including reasonable legal and attorneys’ fees and expenses, arising out of or related to (i) your breach of any of these Terms and Conditions or in connection with your use of this site or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products.

COPYRIGHT

PRINTING AND DESIGN ONLINE, A THREE LEAVES, LLC COMPANY, and all of its content are protected by copyright laws of the United States and international treaty provisions. © 2014 PRINTING AND DESIGN ONLINE, A THREE LEAVES, LLC COMPANY, All rights reserved. This website, its trademark and associated logos, may not, in part or in whole, be copied, imitated, reproduced, modified, transmitted, translated, distributed, adapted or disassembled in any fashion without expressed written permission of PRINTING AND DESIGN ONLINE, A THREE LEAVES, LLC COMPANY.

Copyright laws also pertain to the content you submit to PRINTING AND DESIGN ONLINE, A THREE LEAVES, LLC COMPANY. Unlicensed or misuse of copyrighted material from books, magazines, newspapers, photographs, web content, writers, artists, composers, publishers, and other authors is strictly prohibited. PRINTING AND DESIGN ONLINE, A THREE LEAVES, LLC COMPANY, will not assume the responsibility of checking the content of its client’s submitted materials for copyright violations. Therefore, PRINTING AND DESIGN ONLINE, A THREE LEAVES, LLC COMPANY,
will not be held accountable for any illegal use of copyrighted material by its clients.

CUSTOMER CONTENT

You understand that all information, data, text, photographs, graphics, messages or other materials ("Content") are the sole responsibility of the person from which such Content originated. This means that you, and not Printing and Design Online, A Three Leaves, LLC Company, are entirely responsible for all Content that you use, send, upload, post or transmit via the website. Recognizing the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable Content. You agree to not use the Service to send, upload, post or otherwise transmit any Content that contains (i) child pornography or anything indecent, obscene, lewd, lascivious, filthy or vile; (ii) a threat to kidnap or injure a person, a threat to injure the personal property or reputation of another person, a threat to accuse any person of a crime, a threat to inform another that a person has violated any law of the United States, or a threat of blackmail; (iii) any matter advocating or urging treason, insurrection, or forcible resistance to any law of the United States; (iv) any defamatory remarks directed at any other person or company; or (v) any content that infringes the intellectual property rights or other proprietary rights of Printing And Design Online, A Three Leaves, LLC Company, or any third party does not control postings by Customers and does not guarantee the accuracy, integrity or quality of the Content. Under no circumstances will Printing and Design Online, A Three Leaves, LLC Company, be liable to you in any way for any Content you may be exposed to that you may find offensive, indecent or objectionable. Products and services are provided for your personal use only. You agree to abide by these terms of service and not to use these products and services or related messages for any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation.

You acknowledge that Printing and Design Online, A Three Leaves, LLC Company, does not pre-screen Content, but that Printing and Design Online, A Three Leaves, LLC Company, and its affiliates shall have the right (but not the obligation) in their sole discretion to remove any Content that violates the terms of service or may otherwise be objectionable. You further acknowledge and agree that Printing and Design Online, A Three Leaves, LLC Company, may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the terms of service; (c) respond to claims that the Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of Printing and Design Online, A Three Leaves, LLC Company, its users and the public.

LIMITATION OF LIABILITY
In no event shall Printing and Design Online, a Three Leaves, LLC company, or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not Three Leaves, LLC has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from Printing and Design Online, Three Leaves, LLC, or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall Printing and Design Online, a Three Leaves, LLC company, be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.
WE HAVE THE RIGHT TO HOLD CUSTOMER PROPERTY (a lien) AS SECURITY FOR UNPAID BILLS.

PLEASE NOTE:  ANY SUPPLIED MEDIA WILL NOT BE RETURNED.  PLEASE DO NOT SEND ANY ORIGINAL MEDIA.

GOVERNING LAW
Printing and Design Online, A Three Leaves, LLC Company, headquarters are based in Sarasota, Florida. Any legal action or proceeding relating to or arising from your access to or use of this Site shall be instituted in Sarasota County, Florida. You agree to submit to the jurisdiction of Sarasota County, Florida courts and agree that venue in these courts is proper in any such legal action or proceeding.

We reserve the right to refuse service to anyone without disclosing a reason.

Prices are subject to change without further notice.